Key Account Manager

RESPONSIBILITIES:

Functional:

• Provide realistic business plans/sales forecasts from topline to bottom line, understand how to influence business KPIs performance.
• Lead a team toward delivering sales turnover and margins while managing sales expenses within planned levels.
• Ensure Account Receivable collections as per trade terms, and limit bad debts with effective credit management, tracking, and creditworthiness of customers.
• Check, analyze, and update sales reports based on available facts and metrics; suggest opportunities.
• Develop, negotiate, and implement trading terms with customers to drive pay-by-performance growth, optimizing in-store execution, brand presence, and sell-through to represent our brands to consumers according to set standards.
• Build, maintain, and enhance the partnership with all the accounts, maintaining effective customer service levels to meet order processing, route, and order fulfillment.
• Coordinate with the internal team (Supply, Demand, Marketing, and Supply Chain) to update or forecast regional sales for the month or quarter calculated based on inventory units (SKUs).
• Prompt action to sell as per forecasted quantity and liquidate old inventory if any.
• Negotiates internally as well as externally to ensure acceptance of new standards or concepts.
• Analyze market information, customer feedback, and competitor information and propose appropriate product development plans, business plans, and marketing activities.
• Evaluate constantly and adapt/enhance existing processes/terms of trade

People:

• Provide coaching and guidance to the team in achieving their daily responsibilities and objectives
• Setting clear directions, and ensuring clarity of roles and responsibilities.
• Focusing on team performance by actively managing and delivering against KPIs and committed Forecast quantities.
• Communicate & adapt influencing style to engage with different team members and stakeholders.
• Develop and grow a strong peer network within your function and cross-functionally as needed to drive core processes and goals.

REQUIREMENTS:

• Minimum Experience of at least 2-3 years as an Area Sale Manager
• Prior experience working in the beauty and cosmetics industry is preferred but not a must
• Excellent negotiation and persuasion skills
• Good planning and implementation skills.
• Team management and training skills
• Proficient in MS Office (Word, Excel, and PowerPoint)
• Do market research and set up distributions.
• Develop a sales plan by month, quarter, or year to achieve sales in the area in charge.
• Plan, implement, and track sales, coverage, distribution, and display in the region.
• Recruit, train, and develop sales competency for the sales team.